Digital Commerce Solution

Industry ChallEnges

Your commerce worries, solved

FCC’s composable commerce solutions make enterprise digital commerce easy, scalable and profitable

No agility with complex legacy systems

Launch faster with our composable commerce architecture that allows for flexible integration and easy replacement of components

Inconsistent consumer experience

Easily integrate with third-party platforms to unify consumer data and deliver personalized omnichannel experiences

Performance and scalability challenges

Our commerce platform is built for growth, enabling seamless scaling as your business expands without sacrificing performance

COMMERCE MADE EASY

Set up an end-to-end digital commerce engine on the cloud - tailor made for retailers, by retailers

131Mn+

Customers Reached

0Mn+

Participating Sellers

75Mn+

SKU’s Listed

DEMAND

Delightful experiences, delivered

Composable storefront

Create stunning and function-rich storefronts that quickly adapt to growing customer expectations
Personalization

Elevate customer experiences with behavior and attribution-led personalized recommendations engine
Omnichannel CRM

Integrate with a 3P CRM suite, and communicate with sellers and customers across channels
Reviews and ratings

Gather and showcase ratings and rich media reviews across your digital storefront

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COMMERCE ENGINE

Seamless commerce, made possible

Catalog management

Create granular and media-enriched product catalogs and manage product taxonomy and attributes with ease
Smart search

Give shoppers an advanced search experience, with intelligent auto-suggestions and progressive filtering
Promotions management

Run an impactful promotional campaigns and target users based on cookieless data — all from a single console
Cart and checkout

Deliver a smooth cart and checkout experience with end-to-end workflow orchestration and customized UI
Smart chat

Build an advanced and personalized self-serve ecosystem with a smart chatbot, and ease operational workload

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SELLER ECOSYSTEM

Seller management, simplified

Seller onboarding

Give sellers an exceptional onboarding experience via a dedicated and customizable portal
Product Listing

Give sellers control over product cataloging, pricing, and promotions with an end-to-end system for bulk and single listings
Settlements

Integrate with an automated 3P accounting system and managed settlements quickly, easily, and securely
Support management

Integrate with a 3P seller support system with chat, ticketing, and communication capabilities
Analytics and reporting

Ingest seller-related data and generate relevant reports via integrated business intelligence capabilities

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SUPPLY CHAIN MANAGEMENT

Frictionless operations, achieved

Payments

Securely integrate with multiple payment vendors and easily handle forward and return flows
Order management

Create and manage order management workflows for every stage of fulfillment — for you and your sellers
Fulfilment

Easily manage forward and reverse fulfillment flows and integrate with CRM, order, warehouse, shipping, and transport management systems
Warehouse management

Integrate an advanced warehousing system with powerful inventory management and inbound and outbound flow management

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Leading Retailers Trust Us

“Flipkart Commerce Cloud's solution has helped us quickly identify which products were underpriced and which products were overpriced. It has provided us with a lot of great pricing insight.”