INDUSTRY CHALLENGES
Shoppers leave when you don’t know them
FCC’s Personalization engine tailors every shopping moment for your customers, turning them from browsers into buyers.
DISCOVERY & PATTERN
INTELLIGENCE
Generic product discovery creates friction and leads to lost sales
Surface relevant products through machine learning, size intelligence, and smart search, reducing steps to purchase
VISUAL & CONVERSATIONAL
COMMERCE
Static shopping interfaces fail to match modern consumer expectations
Enable intuitive product discovery through visual search, conversational AI, and dynamic content, matching how customers naturally shop
BEHAVIORAL
ENGAGEMENT
One-size-fits-all shopper engagement drives customers away
Automatically adapt promotions, messaging, and layouts based on individual behavior, keeping customers engaged throughout their journey
ECOMMERCE PERSONALIZATION TOOL
Make every customer feel at home
with ML-powered personalization
Turn customer signals into intelligent discovery, intuitive interactions, and targeted moments
DISCOVERY & PATTERN INTELLIGENCE
Turn patterns into purchase decisions
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Smart recommendations based on pattern mining
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Size and fit recommendations using purchase history
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Auto suggestions based on intent and preferences
VISUAL & CONVERSATIONAL COMMERCE
Make product discovery feel natural
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Tailored multimodal search with text and image input
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Personalized shopping assistance via smart chatbot
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Dynamic storefronts for every individual shopper
BEHAVIORAL ENGAGEMENT
Harness customer signals for engagement
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Real-time promotional targeting based on shopping behavior
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Automated messages triggered by specific customer actions
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Adaptive category pages based on user intent and history
Leading Retailers Trust Us
Grow customer lifetime value with tailored shopping
Revenue lift
Transform browsers into buyers by showing exactly what they want
Reduced returns
Deliver perfect size and style recommendations to prevent costly returns
Smoother discovery
Minimize abandoned searches and maximize successful discovery across channels
Customer loyalty
Build trust through tailored guidance that leads to confident buying decisions
Effortless scale
Deliver personalization across millions of shoppers without adding complexity
Seamless integration
Deploy personalization quickly through easy integration with existing systems
Case Studies
See Our Impact
END-TO-END RETAIL SOLUTIONS
Unlock your full potential with a powerful digital commerce engine
Demand Management
Optimize your sales funnel with composable storefronts, data-led personalization, and omnichannel CRM capabilities for improved conversions.
Commerce Engine
Make shopping decisions easier with advanced smart chat and search, scalable promotions management, and seamless catalog management capabilities for your commerce platform.
Supply Chain Management
Eliminate bottlenecks and minimize risk with agile and comprehensive cart and checkout, order management, and warehouse management capabilities.
Seller Ecosystem
Deliver exceptional selling experiences at scale with an end-to-end seller ecosystem—from simplified onboarding and settlements to self-serve order and listings management.
Turn Smart Personalization
Into Your Differentiator With FCC
FAQ
FCC Personalization Engine provides machine learning-powered solutions for retail businesses. It transforms customer signals into product recommendations, features multimodal search capabilities, offers dynamic storefront adaptation, and delivers behavior-based promotional targeting, all integrated into a comprehensive commerce platform. The system uses pattern mining technology to deliver smart product suggestions, including size and fit recommendations based on purchase history, and creates auto-suggestions that align with customer intent and preferences.
An eCommerce personalization engine analyzes customer data to deliver tailored shopping experiences. The FCC's solution utilizes pattern intelligence, visual commerce, and behavioral signals to personalize product recommendations, search results, promotions, and content, aligning them with individual preferences and shopping patterns. FCC's platform enables intuitive product discovery through visual search and conversational AI, dynamically adapts storefronts for individual shoppers, and automatically adjusts category pages based on user intent and browsing history.
Personalization engines customize the entire shopping journey, adapting storefronts, search results, promotions, and content. Recommendation engines focus specifically on suggesting products based on browsing or purchase history. FCC offers both, providing comprehensive personalization throughout the journey, plus targeted product recommendations. The platform's pattern intelligence goes beyond simple recommendations by incorporating size and fit data from purchase history, while also delivering real-time promotional targeting based on shopping behavior.
FCC's personalization engine drives revenue by showing customers exactly what they want and reduces returns through accurate size recommendations. It also helps decrease abandoned searches, builds loyalty through tailored guidance, scales effortlessly across millions of shoppers, and integrates smoothly with existing systems. The platform enhances customer lifetime value by delivering perfect size and style recommendations that prevent costly returns. Its multimodal search capabilities create smoother discovery experiences, while dynamic storefronts adapt to each individual shopper.
Yes, FCC's personalization engine operates in real time. It automatically adapts promotions based on current shopping behavior, triggers messages in response to specific customer actions, dynamically adjusts category pages according to user intent, and tailors product recommendations during active shopping sessions. The platform utilizes machine learning to deliver personalized shopping assistance via smart chatbots that respond immediately to customer needs. Its pattern intelligence capabilities continuously analyze customer signals throughout the shopping journey.
FCC's personalization engine offers seamless integration with existing ecommerce platforms. The system deploys quickly through standardized connections, works alongside current tools without disruption, and scales personalization capabilities without adding complexity to technology infrastructure.
As part of FCC's comprehensive digital commerce solution, the personalization engine integrates smoothly with other components like smart search, cart and checkout, and catalog management. This modular approach allows retailers to implement personalization gradually while maintaining business continuity.