Optimizing Your Retail Strategy with Price Elasticity in 2024

Consumers are becoming increasingly price-sensitive, with many willing to switch brands if their demands are not met. This is especially true in the retail sector, where pricing strongly affects consumer behavior. A study published in the Harvard Business Review found that buyers are more likely to purchase immediately if they see a single large price decrease or a series of small price increases, believing prices will rise if they wait.

Understanding the concept of price elasticity of demand becomes vital for retailers in this context. It is a critical factor in determining optimal pricing strategies for maximizing revenue growth and customer retention. Factors such as the availability of substitutes, the proportion of income spent on the good, and the time period considered can significantly influence a product’s price elasticity of demand.

But how do you translate this knowledge into action? With the use of retail pricing software (such as FCC Pricing Manager). The pricing software allows you to run simulations that predict the impact of different pricing strategies on demand and revenue. This means you can test various price points before implementing them, helping you avoid costly mistakes. 

In this blog we will cover the basics of price elasticity, including what is price elasticity, its type, factors which affect price elasticity, and how retail pricing software can help. Keep reading to know more!

What is Price Elasticity?

Price elasticity measures how demand for a product changes in response to price variations. It is a fundamental concept that defines how responsive is the demand to variations in the price.

Price Elasticity of Demand

Price elasticity can vary across products and markets due to differences in consumer preferences, availability of substitutes, and the necessity of the product. 

In markets with more substitutes or where products are considered non-essential, price elasticity tends to be higher, indicating greater sensitivity to price changes. Conversely, in markets with fewer substitutes or for essential products, price elasticity is lower, reflecting less sensitivity to price changes.

How retail pricing software can help with price elasticity?

With the help of pricing software, retailers can run various simulations to understand how a certain product price will impact the demand and sale of the product. Based on the elasticity analysis and other factors like competitor pricing and profit margins, the software recommends the optimal price for the product. This can help retailers find the sweet spot between maximizing sales volume and maintaining profitability and help them avoid situations where they over- or under-price products.

Robust retail pricing solution like FCC Pricing Manager is designed to maximize revenue through intelligent pricing that integrates advanced algorithms and real-time market data. Since it is based on principles of game theory, the algorithms drive consistent pricing performance across different product categories. It helps you respond swiftly to market changes and optimize your pricing strategies by customizing rules, setting targets and configuring guardrails as and when needed.

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Price Elasticity Examples

Let’s consider an example from the consumer electronics industry to understand the concept of price elasticity. Here we will consider two types of products, a high-end smartphone and a basic coffee maker.

Every latest Apple iPhone is a premium product with unique features and limited alternatives. It caters to a specific demographic that values these unique features. Therefore, it has relatively inelastic demand. This means that even if the price of the iPhone increases by, say, 10%, the demand might not significantly decrease because the consumers value the unique features and brand prestige.

On the other hand, a coffee maker from Nespresso is a common household appliance with many similar alternatives available in the market (from various brands like Braun, Philips, Breville etc.). Therefore, it has relatively elastic demand. A small increase in the price of the coffee maker can lead to a significant decrease in demand as consumers can easily switch to a similar, cheaper alternative.

How to Calculate Price Elasticity of Demand?

The formula to measure price elasticity is: 

Price Elasticity = % Change in Quantity Demanded / % Change in Price 

Let’s break it down with an example. Suppose the price of a product increases by 10% and, as a result, the demand decreases by 5%. As per the formula, the price elasticity of demand would be:

– 5%​ / 10% = − 0.5

The negative sign indicates that price and demand move in opposite directions, a fundamental law of demand. The value of 0.5 signifies that the product is inelastic, meaning the quantity demanded is not highly sensitive to changes in price.

How to Calculate Point Elasticity?

Point elasticity measures the price elasticity of demand at a specific point on the demand curve instead of over a range of it. The formula for point elasticity of demand is given by:

Point Price Elasticity of Demand = (ΔQ/Q) / (ΔP/P)​

Where:

  • ΔQ is the change in quantity demanded,
  • Q is the initial quantity demanded,
  • ΔP is the change in price, and
  • P is the initial price.

How to Calculate Arc Elasticity?

Arc elasticity of demand calculates elasticity at the midpoint between two chosen points on the demand curve. This is done by using the midpoint between the quantities and prices of the two points. The formula is as follows:

Arc Elasticity = (ΔQ/Q)​ / (ΔP/P)

Where:

  • ΔQ is the change in quantity demanded,
  • Q is the midpoint quantity demanded,
  • ΔP is the change in price, and
  • P is the midpoint price.

You can interpret the resulting price elasticity as follows:

  • Demand is elastic when the elasticity coefficient is greater than 1. This means that a small change in price will lead to a relatively large change in the quantity demanded. 
  • Demand is inelastic if the elasticity coefficient is less than 1. In this case, price changes have a proportionally smaller impact on the quantity demanded.
  • Demand is unit elastic when the elasticity coefficient is equal to 1. This means that a change in price will result in an exactly proportional change in quantity demanded.

Different Types of Price Elasticity

There are five main types of price elasticity: Price elasticity of demand, Cross price elasticity, Price elasticity of supply, Income elasticity of demand, and Advertising price elasticity of demand.

Price Elasticity of Demand

This determines how the quantity demanded of a product changes in response to price changes. There are 5 main categories:

  • Perfectly Inelastic Demand: The demand for a product does not change at all, no matter how the price changes. The elasticity coefficient is 0, indicating that demand is completely unresponsive to price changes. An example could be a life-saving drug, where people would pay any price to get it.
  • Inelastic Demand: Here, the demand is noticeably affected by price changes, but the change in quantity demanded is less than proportional to the change in price. The elasticity coefficient lies between 0 and 1. Essential goods, like bread or milk, often fall into this category. Even if prices rise, people tend to cut back on other things to maintain their consumption of these necessities.
  • Unit Elastic Demand: In this (rare) case, the demand is affected in the same proportion as the price. The elasticity coefficient is 1. A specific percentage change in price results in an equal percentage change in the demand for a product. In this case, total revenue from sales remains constant regardless of price changes.
  • Elastic Demand: This is when the demand is significantly affected by price changes. The elasticity coefficient is greater than 1. For instance, a slight increase in the price of luxury items, like designer handbags, might significantly decrease demand. This is because these are non-essential items, and consumers can easily postpone their purchase or switch to cheaper alternatives.
  • Perfectly Elastic Demand: This is a theoretical situation in which even a tiny increase in price causes demand to drop to zero, while a tiny decrease in price causes demand to increase infinitely. The elasticity coefficient is infinite/unlimited. In reality, perfectly elastic demand is rare.

Cross-Price Elasticity of Demand

This elasticity shows how a product’s demand changes when the price of another product changes. It helps distinguish between substitutes and complements. For example, if the price of coffee goes up, the demand for tea (a substitute) might also go up, showing a positive cross-elasticity. Conversely, if the price of printers decreases, the demand for printer ink (a complementary product) might increase, indicating a negative cross-elasticity. This elasticity is crucial for you when considering pricing strategies for products that are good substitutes or complements.

Price Elasticity of Supply

This reflects how the quantity supplied of a product changes in response to price variations. Several factors can influence this elasticity:

  • Production Flexibility: If a company can easily adjust its production levels, the supply is more elastic.
  • Time to Market: Products that take longer to produce or bring to market typically have more inelastic supply.
  • Availability of Resources: If resources are readily available, it’s easier for a company to increase production when prices rise, making the supply more elastic.

Income Elasticity of Demand

This type of elasticity measures how a product’s demand changes due to changes in consumer income levels. It differentiates between normal goods and inferior goods. For example, as income increases, the demand for normal goods (like a new car) also increases. However, the demand for inferior goods (like used clothing) decreases as income increases. Understanding this elasticity can help you anticipate shifts in demand based on economic trends.

Advertising Elasticity of Demand

This elasticity explains how advertising efforts impact the demand for a product. For instance, a successful advertising campaign can significantly increase demand, particularly in competitive markets. By understanding this elasticity, you can gauge the potential impact of your advertising efforts on product demand and adjust your strategies accordingly.

Factors Affecting Price Elasticity

Here are the different factors that can influence price elasticity, shaping how demand responds to price changes:

Availability of Substitutes

The presence of other products in the market greatly affects a product’s elasticity. For instance, if a particular brand of coffee increases its price and there are numerous other brands available at lower prices, consumers might easily switch. This makes the demand for the original coffee brand more elastic. 

However, in markets where substitutes are scarce, consumers have fewer alternatives to consider, making demand more inelastic. It is not just the price itself that matters, but the relative price availability, i.e., how it relates to the category leader and the round point (for example, $10).

Necessity vs. Luxury Goods

The type of product, whether it’s a necessity or a luxury, also plays a crucial role in determining its price elasticity. Essential goods like insulin, which people need regardless of price, tend to have inelastic demand. 

Conversely, luxury goods like designer handbags have elastic demand. If the price of these luxury items increases significantly, consumers might choose to forego the purchase or opt for a less expensive alternative. It is important to note that the price elasticity is generally lower for the economy and premium segments.

Time Period

The elasticity of demand can vary over different time frames. In the short run, consumers might have immediate needs that make demand inelastic. However, in the long run, consumers have more time to adjust their behavior, making demand more elastic. 

For example, if prices for gasoline rise, people might not significantly reduce their consumption immediately. However, over time, they might start using public transportation more often or buy electric vehicles.

Proportion of Income Spent on the Good

The portion of a consumer’s income spent on a good can also affect its elasticity. Products that consume a larger share of a consumer’s income generally have more elastic demand. This happens due to the fact that consumers are more sensitive to price changes for high-cost items. 

For example, a small increase in the price of a car (a high-cost item) can significantly affect demand, whereas a similar increase in the price of a toothbrush (a low-cost item) might not have as much impact.

Brand Loyalty

Strong brand loyalty can make demand less responsive to price changes. Loyal customers are usually less affected by price increases and often continue to purchase their favorite products even if prices go up. For instance, Apple has a strong brand following.

Even if the prices of Apple products increase, many loyal customers will continue to buy them. On the other hand, brands with less loyalty, like Motorola, may see a significant decrease in demand if they increase their prices. 

To maintain optimal demand, retailers need to consider the brand strength of their competitors. So, if you set prices based on others, you should determine the best price index for the leading brand in your market segment. Different groups of consumers have varying levels of price elasticity. For example, returning brand-loyal customers may have higher price elasticity.

Why is Price Elasticity Challenging in Retail?

Navigating the complexities of price elasticity in retail can be a complex problem due to the following factors:

  • Price Elasticity is Not Constant: Price elasticity is a dynamic concept that changes with market conditions and consumer behavior. It is not a static figure that can be calculated once and used indefinitely. You should recalculate it regularly, often in real-time, to get the most accurate estimation.
  • Product Seasonality: Seasonality significantly impacts retail sales and, therefore, price elasticity. For instance, demand for swimwear increases in summer and decreases in winter, affecting its price elasticity. You need to account for these seasonal fluctuations when calculating price elasticity.
  • Cross-Elasticity Can Impact Demand: A product’s demand can also be affected by variations in the price of a related product, a concept known as cross-elasticity. For example, a decrease in the price of e-readers might increase the demand for e-books. You must consider cross-elasticity when assessing price elasticity.
  • Omnichannel Sales: Modern retailers often sell on multiple platforms, such as their websites, marketplaces like Flipkart, physical outlets, and more. Each platform may have different pricing, which can complicate your calculation of price elasticity.
  • Competitor Pricing: Changes in competitors’ pricing can impact the demand for your products. If a competitor lowers their prices, you might see a decrease in demand for your products. Hence, you need to keep a close eye on competitors’ pricing and evolve your strategy accordingly.

Utilizing Price Elasticity for Pricing Strategy Optimization

Understanding price elasticity is at the core of pricing science. It  serves as a quantitative measure of how responsive consumer demand is to fluctuations in price. An elasticity coefficient of -1.25 signifies that a 1% price increase results in a 1.25% decrease in the quantity demanded. 

Notably, price elasticity is typically negative, reflecting the inverse relationship between price and quantity demanded. However, it’s not a binary concept. Price elasticity exists on a spectrum, where the absolute value of the coefficient indicates the degree of elasticity. A higher absolute value signifies a more ‘elastic’ good.

By analyzing elasticity insights, you can adjust prices to achieve desired sales outcomes. Here are some actionable tips for you:

  • For products with high price elasticity: Reducing the price can significantly boost demand, increasing overall revenue. For example, if a product has high price elasticity, a slight reduction in its price can result in a considerable increase in the quantity demanded.
  • For products with low price elasticity: Higher prices may not greatly affect demand, allowing you to maximize profit margins. Essential goods, like bread or milk, fall into this category. Even if prices rise, the demand for these items tends not to decrease significantly.

In the retail sector, managing price elasticity can be a big challenge because of factors such as competition, customer behavior, and market dynamics FCC Pricing Manager can be an invaluable tool in this process. Our price elasticity module helps you analyze and apply elasticity data effectively, streamlining your pricing decisions. Running with three months of retailer and competitor data, this module considers inputs like past sales data, offers/promotions data, inventory, display data, product quality, and cannibalization. It forecasts GMV at every price point and finds the best price within your pricing rules. This allows you to make pricing decisions that balance profitability and sales volume, keeping you competitive in the rapidly evolving retail markets.

Conclusion

Understanding and applying price elasticity in retail is crucial as it equips you with actionable insights that can be leveraged to maximize revenue growth and nurture customer loyalty. But navigating the complexities of price elasticity can be challenging. That’s where Flipkart Commerce Cloud (FCC) steps in with solutions trained and optimized on billions of data points. 

At FCC, we offer advanced pricing solutions like the FCC Pricing Manager and Dynamic Pricing Engine, which have 25+ million engineering hours built into them. Our solutions are powered by our world-class product, engineering, and data science team and help you navigate the complexities of price elasticity efficiently.  

FCC Pricing Manager offers you valuable insights and enhances your pricing decisions by integrating advanced algorithms and real-time market data. It leverages a Machine Learning Optimizer to maximize revenue and profit which takes into account various elasticities, cross-product dependencies, and demand patterns to solve for any price complexity. With our pricing software, you can expect a 3-5% uplift in revenue and up to a 4 to 7% improvement in margin while ensuring you save time on repricing and ensure 100% accurate pricing with human-in-loop interventions. 

Want to know how Flipkart Commerce Cloud can help you with your product pricing? Book a free consultation with our retail expert.

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