Seller Ecosystem

Industry ChallEnges

Selling on marketplaces is often complex

FCC unifies seller systems, boosting efficiency and streamlining operations for easy marketplace management

SELLER
ONBOARDING

Convoluted onboarding processes increase seller frustration and lead to early churn

Onboard and activate sellers faster with automated and simplified seller registration, account setup guidance, and self-training modules

SELLER LISTINGS

Manual listing creation and pricing updates overwhelm sellers, limiting their ability to scale quickly

Give sellers greater control over product listings, pricing, and promotions with an end-to-end system for bulk and single listings

ORDER
MANAGEMENT

Legacy OMS and inventory tools take away seller autonomy and increase process inefficency

Centralize and automate inventory and order management for sellers with a self-serve ecosystem, ensuring accuracy and efficiency

SELLER
SETTLEMENTS

Seller settlement at scale is complex and time-consuming, leading to delays and disputes

Automate forward and backward settlement flows, providing clear, timely payment processing that reduces friction

SELLER ECOSYSTEM

Empower and delight sellers, build successful partnerships

1Mn+

Participating Sellers

200Mn+

SKU’s Listed

SELLER ONBOARDING

Bring new partners onboard seamlessly

Simplified seller registration and verification flows
Guided account setup and bulk product cataloging for sellers
Centralized dashboard with vendor details for efficient review

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SELLER LISTINGS

Support complete listings management

Listing creation, enrichment, and approval flows
End-to-end seller pricing and promotions management
API-led bulk listing creation and management flows

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SELLER ORDER AND INVENTORY MANAGEMENT

Deliver easy order lifecycle management

Comprehensive stock management and inventory checks
End-to-end order flow orchestration for sellers
Customer and logistics dispute handling modules

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SELLER SETTLEMENTS

Simplify and streamline seller payments

End-to-end payment and reconciliation management
Multi-channel payment processing and communication
Integration with third-party accounting and invoicing tools

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SELLER SUPPORT MANAGEMENT

Extend timely support to sellers

Chat, ticketing, and communication modules for sellers
Integration with third-party seller support systems
Training and FAQ modules for seamless seller operations

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Leading Retailers Trust Us

“Flipkart Commerce Cloud's solution has helped us quickly identify which products were underpriced and which products were overpriced. It has provided us with a lot of great pricing insight.”

Ranco Kraaijenbrink

Ex-Pricing Manager

“Flipkart’s ability to move with speed and to innovate is hard to replicate around the world. We have a business in Africa called Massmart, and we have asked them to be the partners and actually build the marketplace there.”

Judith McKenna

Former CEO and President

“Flipkart has helped Walmart Chile to consolidate and strengthen its advertising business with FCC Ads, a user-friendly retail media solution with powerful features and capabilities.”