SELLER ECOSYSTEM
Simplified Seller Management for Marketplaces
Streamline end-to-end seller management workflows—from onboarding to settlements
- Structured and easy seller onboarding
- Autonomous seller listings management
- Quick and streamlined seller settlements
- Robust seller support capabilities
Industry ChallEnges
Selling on marketplaces is often complex
FCC unifies seller systems, boosting efficiency and streamlining operations for easy marketplace management
SELLER
ONBOARDING
Convoluted onboarding processes increase seller frustration and lead to early churn
Onboard and activate sellers faster with automated and simplified seller registration, account setup guidance, and self-training modules
SELLER LISTINGS
Manual listing creation and pricing updates overwhelm sellers, limiting their ability to scale quickly
Give sellers greater control over product listings, pricing, and promotions with an end-to-end system for bulk and single listings
ORDER
MANAGEMENT
Legacy OMS and inventory tools take away seller autonomy and increase process inefficency
Centralize and automate inventory and order management for sellers with a self-serve ecosystem, ensuring accuracy and efficiency
SELLER
SETTLEMENTS
Seller settlement at scale is complex and time-consuming, leading to delays and disputes
Automate forward and backward settlement flows, providing clear, timely payment processing that reduces friction
SELLER ECOSYSTEM
Empower and delight sellers, build successful partnerships
1Mn+
Participating Sellers
200Mn+
SKU’s Listed
SELLER ONBOARDING
Bring new partners onboard seamlessly
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Simplified seller registration and verification flows
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Guided account setup and bulk product cataloging for sellers
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Centralized dashboard with vendor details for efficient review
SELLER LISTINGS
Support complete listings management
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Listing creation, enrichment, and approval flows
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End-to-end seller pricing and promotions management
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API-led bulk listing creation and management flows
SELLER ORDER AND INVENTORY MANAGEMENT
Deliver easy order lifecycle management
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Comprehensive stock management and inventory checks
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End-to-end order flow orchestration for sellers
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Customer and logistics dispute handling modules
SELLER SETTLEMENTS
Simplify and streamline seller payments
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End-to-end payment and reconciliation management
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Multi-channel payment processing and communication
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Integration with third-party accounting and invoicing tools
SELLER SUPPORT MANAGEMENT
Extend timely support to sellers
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Chat, ticketing, and communication modules for sellers
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Integration with third-party seller support systems
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Training and FAQ modules for seamless seller operations
Leading Retailers Trust Us
“Flipkart Commerce Cloud's solution has helped us quickly identify which products were underpriced and which products were overpriced. It has provided us with a lot of great pricing insight.”
Ranco Kraaijenbrink
Ex-Pricing Manager
“Flipkart’s ability to move with speed and to innovate is hard to replicate around the world. We have a business in Africa called Massmart, and we have asked them to be the partners and actually build the marketplace there.”
Judith McKenna
Former CEO and President
“Flipkart has helped Walmart Chile to consolidate and strengthen its advertising business with FCC Ads, a user-friendly retail media solution with powerful features and capabilities.”
Marcelo Cid
Digital Product Manager
Frictionless Seller Management Made Achievable
Reduce workload
Offload seller management tasks with an intuitive, self-serve ecosystem
Onboard faster
Accelerate seller onboarding with seamless, user-friendly processes and training support
Streamline operations
Centralize seller operations with an all-in-one dashboard for listings, order, and inventory management
Simplify settlements
Automate and accelerate payment reconciliations for smoother, hassle-free seller transactions
Grow partnerships
Strengthen relationships by empowering sellers with self-service tools and support systems
Deliver data
Give sellers a unified business intelligence dashboard to track KPIs and growth
Case Studies
See how we’re simplifying seller management for retailers
Retail leaders are scaling up seller partnerships with FCC’s seller ecosystem modules
